Rented a unit on Friday, it leaked on Sunday and wrecked my tools. All other 10x10 units available either had leaks or unfastened divider walks.

I asked for a refund due to bad conditions (I had the space for 3 days). District Supervisor, Travis, was unhelpful, rude, unprofessional and a condescending ***. "We're not going to refund your money. In the time we've spent on the phone, you could have moved into another unit." No one can tell me a phone number for corporate.

I would rather deal with AT&T and Comcast than ever deal with this horrible excuse for a company again.

Do not prepay. Better yet, go somewhere else.

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss damaged or defective of storage unit rental. Simply Self Storage needs to read this review and look into the issue (if any) according to poster's claims.

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