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I received a call from the Property Manager at Simply Self Storage on Watkins in Memphis TN that someone had broken into my unit along with 15 other units and the police were on site. I discovered that several items had been stolen and I reported them to the officer on...
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Company wrote 0 private or public responses to the review from Nov 08.
1.0
#1396267
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Simply Self Storage - RV Damaged at Storage Facility

Simply Self Storage - RV Damaged at Storage Facility
Simply Self Storage - RV Damaged at Storage Facility
RV damaged at Simply Storage lot 841 Taylor Station Road Gahanna, OH by the customer parked next to me. I’ve notified the manager numerous times and also sent him an email. I have yet to get a response.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 01.
#1392509
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Simply Self Storage - To discuss some serious issues

I need next week to pay my unit
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 19.
5.0
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Customer service
Reliability
#1359984
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Simply Self Storage - Locked in code won’t work

Cant get in my unit
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 18.
#1359470
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Simply Self Storage - Proactive, paid in advance..wont refund
Proactive paid in advance for the next month service that i never got to use and simply storage will NOT refund. My money!!! ....so i paid 57 dollars prorated for the first months rent...and I thought I was being smart by giving an extra 50 dollars down towards the...
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Company wrote 0 private or public responses to the review from Sep 10.
Anonymous
Steve

most storage units i have used if they have a move in promotion i paid that ahead never asked or got a refund if i moved out early i understood no refunds, look in your lease ...

1.0
#1351493
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I have never known a company to be so careless about their customers especially good customers that have given them good business. I have went back and forth since august of 2017 to get this company to pay me back for a payment that was taken out of my card because the...
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Company wrote 0 public responses to the review from Sep 01.
Anonymous
Alan

I would suggest you contact your credit card company and have the charge reversed. Explain the situation to them and let them deal with it. And yes, I've had the same experien...

#1344406
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Simply Self Storage - Trying to pay bill. System is down try later. Late charge to

System is down. It says try later. If i dont get through today late charges tommorow
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 05.
#1322089
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Simply Self Storage - "Climate Controlled" class action
Simply Self Storage - "Climate Controlled" class action
Simply Self Storage - "Climate Controlled" class action
Simply Self Storage Shiloh Springs on Trinity Church Rd in Dayton Ohio. Contact was the manager, Mark. I have at least a climate controlled storage unit for almost 2 years. Upon noticing at certain times in the winter, it would actually be colder IN the storage...
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Company wrote 0 private or public responses to the review from Jul 20.
Anonymous
Ninja

The lesson to be learned here is to always double-check what you're getting. If you're under the impression you're getting one thing, check it out. Going off this complaint, i...

Anonymous
CulturedDunker541

Richard contacted me by phone on Wednesday. I explained to him that the only acceptable form of communication would be email or letter sent to my PO BOX. I did not receive any...

1.9
#1308526
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I am a consumer that utilizes one of your facilities here in the Baltimore, MD area. I just entered into an agreement with your company back at the end of January. I was told by someone in the office that there shouldn't be an increase, but, if there were, it wouldn't...
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Company wrote 0 private or public responses to the review from Jun 07.
Anonymous
Daniel

each time i have used a storage unit there have been rent increases, does not matter what any one said ,no different then you renting an apartment rent will go up, if it does ...

Anonymous
Anonymous

RENTERS BEWARE SIMPY SELF STORAGE WORST COMPANY TO LEASL WITH. RENT INCREASES EVERY FEW MONTHS, FEES & CHARGES ARE HIGH, ILLEGAL. THEY WILL STEAL FROM YOU. NOT BBB RATRD. NOT ...

3.2
#1274278
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Simply Self Storage - Complaint

I went serveral times to make a payment on my storage and no one was the to accept my paymentd now im 372.00 in with fees when i did try to come make a payment. I dont think its fair or right now i have 372.00 in fees i shouldnt even have if someone was there to take my payment.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 01.
2.0
Details
Staff
#1269395
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