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Forest Park , Ohio Ericka Dufresne is by far one of the rudest Customer Service / Mgrs. I Have EVER encountered in any of my Business Transactions. Instead of handling a Simply Storage issue with POISE and PROFESSIONALISM she reverted to yelling and screaming at me...
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Anonymous
TB

I have also had horrible experience with this location. I lost my job and asked if I could make a payment so I would not be two months behind and said no. It would have given...

Anonymous
Wrong one

The Manager of this store needs to get someone higher involved,charges need to be filed,for you to post name and place of employment shows a complete lack of integrity,you say...

1.0
#1078680
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I had a storage facility in the Ormond Beach facility. I no longer do, nor would I ever rent and/or recommend you to anyone! I had stuff stolen from a locked storage facility in a locked building and gate just to get in???? How does this happen? Police were called but...
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Anonymous
EM

I wish I had seen this before I rented from them. They are crooked!!!

1.0
I didn't like
  • Stuff being stolen
#1066407
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Simply Self Storage Storage Unit Review

Went to pick up my bed from Simply Storage it was full of rat *** my clothes are full of rat *** somebody need to get my stuff clean
#1035508
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Simply Self Storage Storage Unit Review

I found out my storage have been broken into and all my items was stole. I never recieved a call or nothing they actually waited almost 2 weeks to tell me . Once i went to pay my bill 2
#1031754
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Simply Self Storage Staff Review

great customer service and friendly service!!
4.1
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Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#1000412
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Simply Self Storage Customer Care Review

My experience thus far is excellent. Matt Lemons is amazing. Due to my busy work schedule, I forgot to call about my lock getting jammed. He contacted me to inform me. He helped me find my lock for security. He is a great representative and asset to simply storage!
5.0
Details
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
#975047
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i got a storage unit on wildcat rd in huber heights, everything seemed ok at first, then the door would not open, 2 people in office gave no help ,we finally got the door open,then tammy came out asking if we wanted to keep everything she would take anything we did not...
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#971071
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have a complaint about talking about the election even though we voted for truck but just know that I will be putting our place when he becomes president and I just think that is so off base and telling my mother that I 84 year old but the young lady you know it's from...
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1.5
#956694
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Horrible customer service? Actually, NO CUSTOMER SERVICE. I'm given a rate hike with no explanation. Can't tell me how often these hikes will occur. Agent is NEVER at her desk when I call. And, I've made 8 calls at different times. They have your stuff and just...
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Anonymous
michelle

same here will never go back

Anonymous
Latisha

my experience has been the same, will not be back

1.0
#949088
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Experienced terrible customer service. I was told by the manager I would not be charged for the month of August after being cleared out on the 3rd. I noticed I was charged. I complained to the same manager and she said the payments go through on the first of the month...
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1.0
#909974
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