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Eight months of prepaid rent on two storage units are being kept on a month to month lease agreement. This company is not fair to customers who prepay rent. They refuse to refund unused rent when leasing on a month to month when proper vacate notice is given....
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Anonymous
Dillon

Same experience,Huber Heights Ohio,Manager is!!!!!!!!!!!!

1.0
#540175
Reply to reviews
I went in to the office the day 8/25/14 to fill out my contract, after holding a unit on line. I told him that I would be moving in the next day and I already had a lock. He said "That's fine just come into the office when you bring the movers and I will take the...
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#526579
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i moved in my storage with a diffrent manager he was cool,but he got replaced by a real low down hasbeen.she even try to teach me how fraud insurance in my storage unit.but this is not the case,she allowed myself and my partner to stay in are unit,she felt bad because...
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Anonymous
jacko

you are both freakin crazy especially the *** with the second comment that wants to pick on homeless people! grow up *** bag!!!!

Anonymous
Anonymous

Let me first start by saying that out of the 108 words posted, there are 20 misspelled words, so you should probably learn basic second grade English. Secondly, you were doin...

#174857
Reply to reviews
This company bought the place I had been renting a storage unit for the past 4 years,There has been 3 rate increases of 12.00 a month over the past year,After the 3rd increase I moved to another storage company,I saw several different Managers and was told the previous...
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Anonymous
selfstorageISaRacket

Self storage is a racket. They WILL nickel and dime you to death if they don't rob with yearly rate increases. Some storage units will negotiate with you for "an" increase so ...

Anonymous
Previous Employee

I worked for a company that sold to this company, they were awful to work for, the previous company was fantastic. We couldn't even get basic office supplies, the rent increas...

#163716
Reply to reviews

Simply Self Storage Staff Review

Simply Self Storage
#877683
1.0
Details
This is the worst company ever. Terrible customer service. The manager Ray Krebs is hostile and aggressive. He will try in any way to rip you off. I moved out and moved into a different storage unit so I wouldn't have to deal with him. Terrible company. South Minneapolis Hiawatha
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Short Review on May 02, 2016

Simply Self Storage
#840298
1.0
Details
We moved out on April 1st and the company in Troy charged us for an entire month (all of April). We let them know verbally a day before and again on the 1st. This is a totally unfair policy and because it is an automatic payment there is nothing the customer can do. They claim I need to read the fine print that they need written notification. This is poor customer service!
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website