filters
state:
Show
city:
Show
category:
Show
product:
Show
Forest Park , Ohio Ericka Dufresne is by far one of the rudest Customer Service / Mgrs. I Have EVER encountered in any of my Business Transactions. Instead of handling a Simply Storage issue with POISE and PROFESSIONALISM she reverted to yelling and screaming at me...
Read more
Anonymous
Wrong one

The Manager of this store needs to get someone higher involved,charges need to be filed,for you to post name and place of employment shows a complete lack of integrity,you say...

Anonymous
Anonymous

You mean like the poise and professionalism you are showing by putting someone full name and place of work out on the web so any sicko can have access to it? Shows you ONLY re...

1.0
#1078680
Reply to reviews
I had a storage facility in the Ormond Beach facility. I no longer do, nor would I ever rent and/or recommend you to anyone! I had stuff stolen from a locked storage facility in a locked building and gate just to get in???? How does this happen? Police were called but...
Read more
1.0
I didn't like
  • Stuff being stolen
#1066407
Reply to reviews
i got a storage unit on wildcat rd in huber heights, everything seemed ok at first, then the door would not open, 2 people in office gave no help ,we finally got the door open,then tammy came out asking if we wanted to keep everything she would take anything we did not...
Read more
#971071
Reply to reviews

Simply Self Storage Storage Unit Review

Simply Self Storage
#1035508
Went to pick up my bed from Simply Storage it was full of rat *** my clothes are full of rat *** somebody need to get my stuff clean
Comment
Show

Simply Self Storage Storage Unit Review

Simply Self Storage
#1031754
I found out my storage have been broken into and all my items was stole. I never recieved a call or nothing they actually waited almost 2 weeks to tell me . Once i went to pay my bill 2
Comment
Show

Simply Self Storage Staff Review

Simply Self Storage
#1000412
4.1
Details
great customer service and friendly service!!
Comment
Show
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website

Simply Self Storage Customer Care Review

Simply Self Storage
#975047
5.0
Details
My experience thus far is excellent. Matt Lemons is amazing. Due to my busy work schedule, I forgot to call about my lock getting jammed. He contacted me to inform me. He helped me find my lock for security. He is a great representative and asset to simply storage!
Comment
Show
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
Warranty
Website
have a complaint about talking about the election even though we voted for truck but just know that I will be putting our place when he becomes president and I just think that is so off base and telling my mother that I 84 year old but the young lady you know it's from...
Read more
1.5
#956694
Reply to reviews
Horrible customer service? Actually, NO CUSTOMER SERVICE. I'm given a rate hike with no explanation. Can't tell me how often these hikes will occur. Agent is NEVER at her desk when I call. And, I've made 8 calls at different times. They have your stuff and just...
Read more
Anonymous
Latisha

my experience has been the same, will not be back

1.0
#949088
Reply to reviews
Experienced terrible customer service. I was told by the manager I would not be charged for the month of August after being cleared out on the 3rd. I noticed I was charged. I complained to the same manager and she said the payments go through on the first of the month...
Read more
1.0
#909974
Reply to reviews
JUST GO SOMEWHERE ELSE. SAVE THE HEADACHE. Please do not rent with this company. If you are looking for anything over a few months. They are running a bait and switch scam where they will give you a decent price to begin with and then increase your rate every 6...
Read more
1.2
I didn't like
  • Increased rent 2x in less than 1 year
#909179
Reply to reviews
this place is disgusting and the manager is scandalous rent increases happen every five to six months and the manager susan is very unfair and make sexual advances at her customers there are rats roaches and spiders
Read more
Anonymous
Anonymous

Normal in the used car ooops ment self storage industry. Remember when dealing with the self storage industry that move in specials are door busters and management has incenti...

1.0
#696558
Reply to reviews
Rented a unit on Friday, it leaked on Sunday and wrecked my tools. All other 10x10 units available either had leaks or unfastened divider walks. I asked for a refund due to bad conditions (I had the space for 3 days). District Supervisor, Travis, was unhelpful, rude,...
Read more
#634322
Reply to reviews
simply self storage bought the uncle bobs storage I had rented at for 3 years,first rent was raised,then no one ever in the office,couple months ago there was a break in new manager had a long story of why there was a break in, then I was told I had to purchase...
Read more
1.0
I didn't like
  • Would not recommend
#605996
Reply to reviews